Terms & Conditions

About Us 
The Young Theatre Company
PO Box 10458 Mansfield Nottinghamshire NG18 9HZ United Kingdom
Phone: 03456 123 813
Making A Purchase 
We accept most major credit and debit cards for online payment.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling 
We make no additional charges for shipping and handling. Physical products are collected from our classes or workshops.
Theate Week Bookings will receive a confirmation email with booking details and emergency form within 7 days.
Back Orders If your item is not in stock, we will back order for you. All items will be despatched to you as soon as they come in stock.
Tax Charges The Young Theatre Company & Theatre Week are not registered for VAT and therefore no VAT is applied to any of our products or prices.
Credit Card Security When the order is placed at our website, your contact details are protected by 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. You will then be sent to the WorldPay website to enter your card details securely and complete the transaction, before being returned to our store.
We aim for your satisfaction. If for any reason you are not satisfied with your purchase, please contact us immediately so that we may rectify any problem swiftly and efficiently.
Reaching Us 
If you need to reach us, please email us using the link on the store page, call 03456 123 813 or write to us at PO Box 10458 Mansfield Nottinghamshire NG18 9HZ United Kingdom
Privacy Policy 
The Young Theatre Company do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy 
Theatre Week Bookings are made on this webshop for Theatre Week Limited, PO Box 10458, Mansfield NG19 9HZ. Tel 03456 123 813 Email info@theatreweek.co.uk,

Theatre Week Cancellation & Refund Policy
Once aTheatre Week booking has been made and payment has been accepted, we are unable to make full refunds for cancellations. Bookings cancelled more than 28 days before the first day of Theatre Week 1 will qualify for a 50% refund of all monies paid. No refunds can be made for bookings cancelled after this date.

T-Shirt Ordering:
T-shirt orders must be made at least 28 days before Theatre Week 1 for us to be able to guarantee supply. Ordered T-shirts will be available on the first morning when your child arrives.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm